Medical Waste Disposal | FAQ

Here is a list of the most frequently asked questions about Medical Waste Disposal regulations, our services, our prices, and how we stack up to our competitors. If you have a question, we encourage you to contact us at (602) 305-8888 or by using our Contact us form.

Regulations
Q. Is your Medical Waste company licensed, insured, and fully compliant?
A. Medical Waste Disposal is licensed, insured and fully compliant with all state and federal Medical Waste handling laws.

Q. I have a small clinic on a tight budget. Is it ok for me to take our Medical Waste to the disposal facility myself when necessary?
A. No, you must be a State Approved Medical Waste transporter. Medical Waste Disposal is an approved Medical Waste transporter offering low-cost Medical Waste Disposal options. We can tailor a plan to meet your budget and your disposal needs, while keeping you in Full Compliance with State & Federal regulations.

Q. My medical clinic only generates one full box of Medical Waste every three months. Do I need to have it removed more often?
A. To stay in compliance with state regulations, you cannot store bio-hazardous Medical Waste for longer than 90 days, nor can you store filled sharps containers for more than 90 days.

Q. Why can’t I just close my Sharps container and throw it out with my regular office trash?
A. To prevent injury and possible spread of disease, Sharp’s containers must be treated by an approved treatment facility, like Medical Waste Disposal, before being disposed of in a landfill.

Q. How can I tell if our facility is compliant with Medical Waste Disposal regulations?
A. Our Free Compliance Review can help. One of our certified representatives will review your Medical Waste handling procedures and make sure you’re satisfying all relevant state and federal laws. Just give us a call or click here to request your free compliance review.

Services
Q. What day will you pick up?
A. We have flexible pickup schedules. Just call us to discuss your options.

Q. Do you perform criminal background checks and drug tests on your drivers?
A. Yes. We perform both background checks and drug tests for all our employees. They must pass these tests both before they are hired and as a condition of continued employment. Additionally, our representatives will always be “professional”, in uniform, and certified to handle Regulated Medical Waste.

Q. Do you provide a copy of the manifest?
A. Yes. We provide an electronic copy of the manifest so that you know the number of containers that were picked up and the date of your service. Then after your Medical Waste has been processed, we will mail you another copy of the manifest, indicating the date your Medical Waste was destroyed.

Q. Do you maintain your manifest?
A. Yes, indefinitely.

Q. What happens if we lose a copy of our manifest? Can you provide another one?
A. Yes. You can sign into your portal and download it or we can email it to you.

Q. What do I do with the Certificate of Destruction?
A. You must maintain the Certificate of Destruction onsite for 3 years. This is important paperwork to have if you are ever audited by the State Health Department or OSHA.

Q. What happens if we are not satisfied with your service?
A. Our 100% Satisfaction Guarantee means that if you are a route-service customer and you are not happy with our service, let us know and we will do everything we can to make it right. If you are still not satisfied, we will refund your service fee.

Prices
Q. How do your prices compare to other Medical Waste Disposal companies?
A. Our prices are almost always at least 30% lower than our competitor’s prices. In fact, we are so confident that our prices are that much lower, we will give you a $500 Visa Gift Card if we can’t beat their prices by 30% or more. Just give us a call or click here for a free, personalized, no-hassle quote.

Q. Do you charge for containers, boxes, and bags?
A. No, although many of our competitors Do charge for their containers, boxes, and bags, ours are free to our route service customers.

Q. Are there any “mystery fees” on your invoices?
A. Our invoices are easy to understand because we never add any “mystery” fees such as administration fees, environmental fees, or record retention fees.

Q. Is Medical Waste Disposal a “Real” Medical Waste Disposal Company or are you just a “broker” that would outsource the pickup and processing of our Medical Waste to another company?
A. That is a great question, because there are a number of brokers in Arizona that don’t offer any actual service or value to their customers. All they do is act as a “middleman” and outsource everything to a real Medical Waste Disposal company like Medical Waste Disposal .

Q. Can I save money by going through a broker?
A. No, a broker is a Middleman, they hire a company like Medical Waste Disposal and add a 75% to 100% Premium to your cost as their Profit. Since a broker acts as a “middleman”, your ongoing fees will Always be much higher than if you solicited a bid directly from Medical Waste Disposal .

Training
Q. Do you offer training for our employees?
A. Yes. For your convenience we offer a Comprehensive online training program complete with printable certificates of completion.