In our last blog, we explored several of the aspects of patient-based care, including the ideal examination room. The examination room is where a majority of care happens for all patients, and it’s a good idea to pour resources into yours. In today’s blog, we want to discuss a few more aspects of the examination room and how you can take them to the next level.
Computer Work Zone
People used to believe that having the computer in the exam room would hinder interactions between caregiver and patient, but time has shown that it actually brings a lot of value. The computer does a lot to keep the patient engaged, informed, and comfortable. It’s faster to retrieve information, and the time patients spend with the physician isn’t as interrupted.
A computer work zone should be a work surface that includes seating for the patient and a loved one. Generally, the work zone works best when placed just inside the examination room. That way, it serves as a barrier between the exam zone and the family/visitor area. During an appointment, past information can be accessed and new information can be added. As a result, appointments deliver better information and results.
You’ll want bright, evenly-distributed light that eliminates shadows. A well-lit room helps patients feel confident that they’re in a safe, clean space. All portable lighting should remain cool to the touch and be constructed well enough that moving it around won’t knock it over. Basically, any moveable lighting should be very easy to maneuver in order to prevent physicians from developing issues over time.
They didn’t used to be essential to exam rooms, but flatscreens have become very important. They allow physicians to view them at any point during a procedure, which means they have to be installed on arms that can be adjusted whether the physician is sitting down or standing up. This will ensure that the screen is accessible without impeding interaction between patient and physician.
Your physicians need a place to sit that allows them to rest while enjoying mobility. The ideal stool has a contoured seat that provides comfort to the buttocks, torso, and feet. You also want a stool sturdy enough that to provide stability and resists tipping.
In addition to being stable, the stool should be very maneuverable and adjustable. It will allow the physician to stay comfortable while effortlessly interacting with the patient. Without adjustable height, your physicians will struggle with tight shoulders and sore necks from reaching, hunching, and bending for sustained periods of time.
It doesn’t matter how perfect your ergonomics and setup are if your staff isn’t trained well. It’s best to have a training program run by qualified personnel who can show your staff how to put patients first and maintain correct ergonomics while providing care.
A key part of creating a great patient experience is keeping your medical waste managed properly and safely. That is where our team comes in. Contact us in California for sharps disposal and more!